Privacy Policy

This Privacy Policy informs users about the nature, scope, and purpose of the collection and use of personal data by Gamopolis GmbH (Karl-Marx Str. 2, 14612 Falkensee, Germany), represented by Managing Director Margret Gran, in accordance with the General Data Protection Regulation (GDPR, DSGVO). This policy applies to all users of our online services, regardless of the domains, systems, platforms, and devices used (desktop or mobile).

1. Responsible Party and Contact Information

The responsible party for the data processing within this online offer is:

Gamopolis GmbH
Karl-Marx Str. 2, 14612 Falkensee
Managing Director: Margret Gran
Email: info@gamopolis.com

2. Basic Principles of Data Processing

We process users' personal data strictly in accordance with the GDPR and other relevant legal requirements. Data processing is carried out lawfully, transparently, and in a way that ensures the privacy and security of users. Personal data will only be processed where there is a legal basis, such as:

Consent by the user (Art. 6 §1(a) GDPR)
Necessity for the performance of a contract (Art. 6 §1(b) GDPR)
Compliance with legal obligations (Art. 6 §1(c) GDPR)
Legitimate interests pursued by the controller (Art. 6 §1(f) GDPR)

We implement appropriate organizational, contractual, and technical security measures in line with current standards to safeguard personal data against unauthorized access, alteration, or loss.

3. Processing of Personal Data

We collect and process personal data for the following purposes:

To provide, maintain, and optimize our services
To deliver effective customer service and technical support
To fulfill our contractual obligations (e.g., payment and shipping of goods)

Personal data is only transferred to third parties where necessary for billing or contract fulfillment (e.g., to payment providers or logistics services). Users' data will be deleted when it is no longer necessary for its intended purpose and provided no legal retention obligations apply.

4. Access Data Collection

We collect access data (server log files) with each visit to our website. This includes:

Visited website, date, and time of access
Browser type and version, operating system, and IP address
Referrer URL and the amount of data transferred

This data is processed solely for statistical purposes, ensuring the operation and security of our website. We reserve the right to examine this data retrospectively if there is a suspicion of unlawful use.

5. Cookies

Cookies are small data files stored on users' devices to enhance their experience. Gamopolis GmbH does not use cookies on its own websites. However, third-party services may use cookies, and users are informed of their use as part of pseudonymized range measurement. Users can control cookie settings in their browser and may choose to block cookies.

6. User Rights

In accordance with the GDPR, users have the following rights:

Right to Access (Art. 15 GDPR): Users can request information about their personal data processed by us.
Right to Rectification (Art. 16 GDPR): Users can request corrections to any incorrect or incomplete data.
Right to Erasure (Art. 17 GDPR): Users can request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected or processed.
Right to Restriction (Art. 18 GDPR): Users can request restriction of processing under certain conditions.
Right to Data Portability (Art. 20 GDPR): Users can request that their data be transferred in a structured, commonly used format.
Right to Object (Art. 21 GDPR): Users can object to the processing of their data in certain cases.
Right to Lodge a Complaint (Art. 77 GDPR): Users have the right to file a complaint with the supervisory authority if they believe their data is being processed unlawfully.

7. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy to reflect changes in legal requirements or our data processing practices. Changes will be communicated through our website. Users are encouraged to review the Privacy Policy regularly. Where required by law, we will seek users' consent before applying any significant changes.

Last updated: Oktober 1, 2024